Type an observation — a broken socket, missing bonding, a plastic consumer unit — and see the classification code most inspectors would apply, with practical reasoning and whether it makes the report unsatisfactory. 76 real-world observations, free to search, no signup.
Missing blanking plate on consumer unit leaving live busbar accessible to touch
A gap in the consumer unit front leaves live parts accessible to a finger without using a tool. Anyone resetting a breaker could contact the live busbar, so most inspectors code this C1 — danger present, make safe before leaving site.
Results in an unsatisfactory EICR
C3Improvement recommendedConsumer unit
Plastic (thermoplastic) consumer unit installed under wooden staircase, enclosure in good condition
Current standards call for consumer units in domestic premises to have a non-combustible (typically metal) enclosure, and a location under an escape route makes fire containment matter more. Where the plastic unit is undamaged with sound terminations, this is commonly coded C3 — an improvement recommendation, not an immediate danger.
C3 alone still allows a satisfactory EICR
C2Urgent remedial action requiredConsumer unit
Signs of thermal damage and discolouration at main switch terminal within consumer unit
Heat damage at a main switch terminal points to a loose or high-resistance connection carrying the whole installation load, which can develop into a fire. Most inspectors code visible overheating at terminations C2 — potentially dangerous, urgent remedial action to remake the connection and replace damaged parts.
Results in an unsatisfactory EICR
C3Improvement recommendedConsumer unit
Rewireable fuses (BS 3036) throughout, carriers and wiring in good condition
Rewireable fuses are slower to operate than modern devices and can be re-wired with the wrong size wire, but in good condition they still provide overcurrent protection. Most inspectors code a well-maintained rewireable board C3 — an upgrade to MCBs or RCBOs is recommended, not urgent.
C3 alone still allows a satisfactory EICR
C2Urgent remedial action requiredConsumer unit
Oversized fuse wire fitted in rewireable fuse carrier — 30A wire protecting a lighting circuit
A fuse re-wired with heavier wire than the circuit design will not disconnect at the intended current, so the cable can overheat under overload or fault without the fuse operating. This defeats the overcurrent protection and is commonly coded C2 — urgent remedial action required.
Results in an unsatisfactory EICR
C2Urgent remedial action requiredConsumer unit
Consumer unit insecurely fixed, hanging from wall with weight supported by meter tails
When the enclosure weight is carried by the cables, terminations are under constant mechanical strain and can pull loose, leading to arcing or exposed live conductors. Most inspectors code this C2 — it is not dangerous at the moment of inspection but is likely to become so.
Results in an unsatisfactory EICR
C3Improvement recommendedConsumer unit
No circuit identification or labelling at consumer unit
Missing circuit charts make safe isolation slower and increase the chance of working on the wrong circuit, but they do not create danger by themselves. This is routinely coded C3 — labelling should be provided as an improvement.
C3 alone still allows a satisfactory EICR
C3Improvement recommendedConsumer unit
Mixed-manufacturer circuit breakers installed in consumer unit contrary to manufacturer instructions
Devices from another manufacturer may not align correctly on the busbar and the assembly is no longer covered by the unit’s type testing. Where connections are sound and there are no signs of overheating, most inspectors code this C3; evidence of poor busbar contact or heat damage would push it higher.
C3 alone still allows a satisfactory EICR
FIFurther investigation required without delayConsumer unit
Two circuits sharing a neutral conductor (borrowed neutral) identified between lighting circuits
A borrowed neutral means one circuit’s neutral can remain live from the other circuit even after isolation, catching out anyone working on the lighting. The full extent and routing usually cannot be confirmed during a standard inspection, so this is commonly recorded as FI — further investigation without delay, often alongside a C2 once confirmed.
Results in an unsatisfactory EICR
C2Urgent remedial action requiredConsumer unit
Consumer unit located in bathroom within reach of the bath, no supplementary protection
Switchgear within reach of a bath or shower can be operated with wet hands in a location where body resistance is lowest. Most inspectors treat accessible switchgear inside bathroom zones as C2 — potentially dangerous, requiring relocation or effective protection.
Results in an unsatisfactory EICR
Classification codes are always the inspector's judgement based on the actual condition found on site. These are typical codings — the same defect can justify a different code depending on accessibility, location and who uses the installation.
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Key Takeaways
1C1 means danger is present with a risk of injury — immediate remedial action is required, and the inspector should make the danger safe or isolate it before leaving site.
2C2 means potentially dangerous — not causing harm right now, but likely to become dangerous under fault conditions or foreseeable use. Urgent remedial action is required.
3C3 means improvement recommended — the installation does not meet current standards but is not dangerous as found. C3 is the only code that still allows a satisfactory report.
4FI means further investigation is required without delay — the inspector could not confirm whether a danger exists, and the report cannot be satisfactory until it is resolved.
5Any C1, C2 or FI makes the overall EICR unsatisfactory. For rented homes in England, that triggers a legal duty to complete remedial work within 28 days, or sooner if the report specifies.
What the EICR Codes Mean
An Electrical Installation Condition Report (EICR) records the condition of an existing electrical installation. Every defect or departure from the current edition of BS 7671 that the inspector observes is given a classification code that tells the person ordering the report how serious it is and what needs to happen next.
There are four codes:
C1 — Danger present. Risk of injury exists at the time of the inspection. Immediate remedial action is required. The inspector should tell the duty holder straight away and, wherever practicable, make the danger safe before leaving site.
C2 — Potentially dangerous. The defect is not causing harm during normal use right now, but a fault or a foreseeable event could make it dangerous. Urgent remedial action is required.
C3 — Improvement recommended. The installation does not meet current standards, but there is no danger as found. Improvement would enhance safety; it is not compulsory.
FI — Further investigation required. Something was found that suggests a safety issue, but the inspection could not confirm it. Investigation is required without delay.
A crucial point that catches out landlords and homeowners: the codes describe risk, not cost. A C2 can be a five-minute fix, and a C3 can be a full rewire recommendation. The code tells you how urgent the work is — not how big the bill will be.
C1 Examples — Danger Present
C1 is reserved for defects where someone could be injured by the installation as it stands — usually because live parts are accessible to touch without tools. Typical observations most inspectors would code C1 include:
A socket outlet with a cracked faceplate exposing live terminals that a finger can reach.
Exposed live conductors in a junction box with no cover.
A missing blank in the consumer unit leaving the live busbar accessible.
A damaged shower pull-cord switch with live parts accessible through the broken casing — worse still because bathroom users are wet.
A cracked service cut-out with live terminals visible, which also needs reporting to the distribution network operator.
When a C1 is found, the inspector should inform the duty holder immediately — not just record it in the report — and make the danger safe or isolate the affected part before leaving, where possible. A dangerous condition notification is often issued on the spot.
Photograph the defect, code it, done
Elec-Mate EICRs let you attach photos to each observation, pick the code, and the report outcome updates automatically.
C2 is the most common serious code on domestic EICRs. The installation works normally today, but under fault conditions — an appliance fault, a damaged cable, a broken supply neutral — the defect would allow danger to arise. Observations most inspectors code C2 include:
No main protective bonding to incoming gas or water pipework.
An RCD that fails to trip within the required time when tested at its rated residual current.
An undersized main earthing conductor that may not carry fault current safely.
Reversed polarity at a socket outlet.
Socket outlets without 30mA RCD protection on an installation recent enough that the protection should have been designed in.
An electric shower circuit without RCD protection.
Ordinary twin-and-earth cable buried in a garden without mechanical protection.
The common thread: nothing is touchable or arcing right now, but one foreseeable event separates the current state from a shock or fire. That is why C2 requires urgent remedial action and makes the report unsatisfactory.
C3 Examples — Improvement Recommended
C3 covers departures from the current standard that do not present danger as found. Installations are inspected against today's edition of BS 7671, but an installation built correctly to an earlier edition is not automatically dangerous. Typical C3 observations include:
A plastic consumer unit in good condition (current standards call for a non-combustible enclosure in domestic premises).
No RCD protection for socket outlets on an installation that predates the requirement, otherwise in good condition.
Rewireable fuses in good condition.
Unsleeved earth conductors in switch and socket back boxes.
Missing circuit labels, warning notices or the RCD test notice.
Cables in a loft unsupported, resting on the ceiling but undamaged.
C3 items are recommendations, not requirements. A report containing only C3 observations is still satisfactory — though a long list of C3s on an ageing installation is often the honest signal that a rewire is approaching.
FI — Further Investigation Explained
FI is not a defect code — it is an honesty code. It means the inspector found something that suggests a safety issue but could not confirm it within the agreed extent and limitations of the inspection. Common examples:
Scorch marks around an accessory where the cause — appliance, loose termination, or overload — cannot be identified without opening up.
Ring final circuit continuity that cannot be confirmed, suggesting a possible broken ring.
A borrowed neutral between lighting circuits whose extent is unknown.
A circuit that could not be tested because it supplies critical equipment that could not be isolated.
Unusual test results that need specialist analysis before the circuit can be declared safe or unsafe.
The key word in the definition is without delay. An FI is not a "look at it someday" note — until the investigation is complete, nobody knows whether a danger exists, which is exactly why an FI makes the overall report unsatisfactory.
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The overall assessment on an EICR follows a simple rule:
Any C1, C2 or FI → the report is unsatisfactory.
Only C3 observations (or none) → the report is satisfactory.
An unsatisfactory report does not mean the property cannot be used — it means remedial action is needed before the installation can be considered safe for continued service. Once the C1, C2 and FI items are remedied or investigated, the remedial work is certificated (typically with a minor works certificate or a new EICR, depending on scope) and the installation can be shown to be satisfactory.
This is also why code selection matters commercially: the difference between a C2 and a C3 on the same defect is the difference between an unsatisfactory and a satisfactory report. Inspectors must code on risk, never on what the customer would prefer the outcome to be.
Landlord Implications — Rented Homes in England
For privately rented homes in England, the Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 turn EICR codes into legal duties. In outline, a landlord must:
Have the electrical installation inspected and tested at least every 5 years by a qualified and competent person.
Give a copy of the report to existing tenants within 28 days, to new tenants before they occupy, and to the local authority within 7 days of a request.
Where the report requires remedial work or further investigation (in practice, any C1, C2 or FI), complete that work within 28 days — or within any shorter period the report specifies, then obtain written confirmation from the electrician that it is done and supply it to the tenant and local authority within 28 days of completion.
Local authorities can serve remedial notices, arrange the work themselves and recover the cost, and impose financial penalties of up to £30,000 for breaches. Scotland and Wales have their own rental electrical safety regimes with similar intent — the 2020 Regulations described here apply to England.
Note the interaction with C3: because C3 items do not make the report unsatisfactory, they do not trigger the 28-day remedial duty. This is one more reason the C2/C3 boundary carries real weight.
Unsatisfactory logic handled for you
Elec-Mate EICRs set the overall assessment automatically from your coded observations — no missed C2s, no contradictory reports.
Classification is the inspector's professional judgement — no lookup table replaces it, including this one. The codings in the checker above are how most inspectors would classify each observation in typical conditions, but the same defect can justify a different code depending on context. Experienced inspectors work through questions like:
Is danger present now? Can live parts be touched without tools? Is something arcing, overheating, or exposed? If yes — C1.
What has to happen before someone is harmed? If a single foreseeable event (an earth fault, a damaged lead, wet hands) bridges the gap — C2.
Who uses the installation? A damaged accessory at floor level in a nursery reads differently from the same accessory in a locked plant room.
Was it compliant when installed? A departure from today's standard on a well-maintained older installation, with no added danger, points to C3.
Can I actually confirm the condition? If not, the honest answer is FI — never a guessed C3.
Industry best-practice guidance on coding exists precisely because two competent inspectors can disagree at the margins. What is never acceptable is changing a code under commercial pressure — the classification records risk, and the inspector who signs the report owns it.
How to Use the EICR Code Checker
Look up the typical classification for an EICR observation in four steps.
1
Describe the defect
Type what you found in plain English — for example "no RCD on sockets", "cracked socket" or "plastic consumer unit".
2
Filter by code or category
Tap a code card (C1, C2, C3, FI) or a category chip such as Bathrooms or Earthing & bonding to narrow the results.
3
Read the typical coding and reasoning
Each card shows the classification most inspectors would apply, why, and whether it makes the report unsatisfactory.
4
Apply your own judgement on site
Use the typical coding as a sense-check, then classify based on the actual condition, location and users of the installation you are inspecting.
What This Tool (and Elec-Mate) Gives You
Searchable observation bank
76 real-world EICR observations across consumer units, bonding, bathrooms, wiring, RCDs and more — searchable in plain English.
Typical coding with reasoning
Every observation shows the code most inspectors would apply and the practical reasoning — what the danger is and who it affects.
Unsatisfactory flag on every card
See instantly whether an observation makes the overall report unsatisfactory, so there are no surprises at sign-off.
Professional EICRs in the app
Elec-Mate produces full EICRs with coded observations, photo evidence and automatic overall assessment logic.
Photo evidence per observation
Attach photos to each observation as you find defects — the evidence lands in the finished PDF next to the code.
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