EICR OBSERVATION CODE

EICR Code FI — Further Investigation Required

FI is the EICR code that says "I can't determine the correct classification without more work." It's used when access, equipment in service, or ambiguous symptoms prevent the inspector from confirming whether a defect is C1, C2 or C3. This guide explains exactly when FI is the correct call and how to scope the follow-up so it actually gets done.

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9 min readUpdated 2026-05-19Andrew Moore, Founder of Elec-Mate

Written and reviewed by Andrew Moore, founder of Elec-Mate, against BS 7671:2018+A4:2026, IET Guidance Note 3 and the IET On-Site Guide.

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Key Takeaways

  • 1FI means "Further investigation required without delay." The inspector has identified a potential issue but cannot determine the correct classification without additional inspection or testing.
  • 2FI observations make the overall EICR assessment "unsatisfactory" when they relate to a potential safety issue — same legal effect as C1/C2 for the purposes of PRS Regs 2020.
  • 3FI is used sparingly. Every observation should be assigned C1, C2 or C3 where evidence supports it — FI is for cases where evidence is genuinely incomplete.
  • 4Common FI scenarios: live circuit prevented testing, hidden cable run, suspected fault behind permanent fixtures, audible signs of an issue with no visible defect, intermittent symptoms reported by occupants.
  • 5A properly written FI specifies WHAT needs investigating, WHAT tests or inspections are needed, and WHO is competent to perform the follow-up.
  • 6FI observations are recorded in Section K of the EICR alongside any C1/C2/C3 observations.
01 · EICR Observation Code

What FI Means

FI is defined as "Further investigation required without delay." The classification indicates the inspector has identified a potential defect or non-compliance but cannot confirm the appropriate classification (C1, C2, or C3) without additional inspection or testing that was not possible during the EICR visit.

FI is a deferred classification, not "no defect"

FI is not "I think there might be something." FI is "there's evidence of a potential defect that I cannot fully investigate today — and this needs follow-up before a safety conclusion can be drawn." If you cannot articulate WHAT to investigate, FI is the wrong code.

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02 · EICR Observation Code

When FI is the Correct Code

FI is reserved for scenarios where the inspector cannot make a final classification within the scope of the current visit. Common legitimate uses:

  • Live equipment that could not be isolated for testing during the inspection visit (e.g., 24-hour-essential medical equipment, occupied operating theatre, life-safety system that cannot be powered down).
  • Cable runs hidden behind permanent finishes (lath-and-plaster, panelled walls, accessible-only-with-destructive-access ducting) where visible symptoms suggest a fault.
  • Audible signs (humming consumer unit, sporadic arcing sounds) with no visible defect during the inspection window.
  • Occupant-reported intermittent symptoms (tripping breakers, flickering lights, smell of burning) that the inspector did not witness during testing.
  • Test results outside expected range with no immediately apparent cause (insulation resistance dropping over the test period, Zs values fluctuating).
  • Suspected borrowed neutral or shared CPC where definitive identification requires a circuit-by-circuit isolation sequence that was not possible.
  • Concealed appliance behind a fitted kitchen unit where the appliance circuit is showing fault symptoms.
03 · EICR Observation Code

Effect on the Overall EICR Assessment

FI is treated as an "unsatisfactory" trigger when the potential issue relates to safety. Practically, this means:

  • If the FI investigation could reasonably reveal a C1 or C2 condition, the overall report assessment shall be "unsatisfactory" — same as C1/C2.
  • If the FI is purely about a C3-level concern (improvement context), some inspectors record the overall assessment as "satisfactory subject to further investigation" — but the conservative and increasingly common practice is to default to "unsatisfactory" for any FI.
  • For PRS Regs 2020 purposes (England private rented sector), an FI triggers the same 28-day remedial timeline as a C1/C2 — the further investigation must be completed and a follow-up report or certificate issued within the window.

Don't use FI to delay a decision

FI is not a "tomorrow problem" escape hatch. If the evidence at the time of inspection supports C1 or C2, use that classification — even if the inspector would like more data. FI is for genuine evidence gaps, not commercial convenience.

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04 · EICR Observation Code

How to Write an FI That Actually Gets Done

A vague FI ("further investigation recommended on socket circuit") is almost useless — the follow-up electrician has no scope, the responsible person can't commission the work, and the original inspector has provided no value. A good FI specifies four things:

  1. WHAT was observed (the symptom or condition that triggered the FI).
  2. WHAT cannot be determined without further work (the specific gap in evidence).
  3. WHAT tests or inspections are needed to close the gap (insulation resistance after isolation, thermographic survey, lift-and-inspect specific fitting, etc).
  4. WHO is competent to do the follow-up (a qualified electrician with relevant experience; in some cases a specialist contractor — e.g., a thermographer for thermal-imaging surveys).

Example of a good FI observation

"Consumer unit at meter cupboard shows audible humming under load. No visible damage to enclosure or terminals during visual inspection. Insulation resistance test could not be performed as the property was in occupation and prior notice of isolation was not given. Further investigation required: isolate the installation overnight, perform full insulation resistance test at 500 V, inspect all consumer unit terminals for tightness and signs of overheating, and remove and inspect main switch. Work to be carried out by a competent electrician with EICR experience within 28 days."

05 · EICR Observation Code

What Happens After an FI

Once the further investigation is complete, the inspector (or follow-up electrician) issues a supplementary observation document that converts the FI into its final classification:

  • If investigation reveals a C1 condition → immediate remedial action / isolation, supplementary observation recorded.
  • If investigation reveals a C2 condition → urgent remedial action on the PRS 28-day timeline (rented) or as agreed (owner-occupied).
  • If investigation reveals only a C3 issue → improvement recommendation logged, overall assessment can be revised to "satisfactory" if no other C1/C2 observations exist.
  • If investigation finds no defect → FI is closed; original report assessment may be revised to "satisfactory" pending no other C1/C2.
  • The supplementary observation is retained alongside the original EICR for the duration of the certificate validity.

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