COMMON PROBLEM

No Electricity in Part of House: Causes and Fixes

Part of your house has lost power. This guide covers every common cause — from a simple tripped breaker to shared neutral faults in older properties — tells you what to check yourself, and explains when to call an electrician.

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14 min readUpdated 2026-05-18Andrew Moore, Founder of Elec-Mate

Written and reviewed by Andrew Moore, founder of Elec-Mate, against BS 7671:2018+A4:2026, IET Guidance Note 3 and the IET On-Site Guide.

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Key Takeaways

  • 1The most common reason for losing electricity in part of your house is a tripped MCB (Miniature Circuit Breaker) at the consumer unit. This is usually easy to fix by resetting the breaker — but if it trips again, there is an underlying fault.
  • 2A loose connection at the consumer unit can cause intermittent power loss to one or more circuits. This is a fire hazard and requires an electrician to retorque all connections.
  • 3Damaged cables — caused by DIY work, rodent damage, or age-related insulation breakdown — can cause a complete loss of power on the affected circuit.
  • 4In older properties with shared neutral wiring, a break in the shared neutral conductor can cause some circuits to lose power while others develop dangerous overvoltage.
  • 5A break in a ring final circuit may not cause a total loss of power but can result in some sockets on the ring losing supply while others continue to work.
  • 6Properties with older consumer units using cartridge fuses (BS 1361 or BS 88) may have a blown fuse — the fuse carrier needs to be pulled out and the fuse tested or replaced.
01 · Common Problem

Why Has Part of My House Lost Power?

You walk into a room and the lights do not come on. Or you notice that the sockets in one part of the house are dead while the rest of the house has power. Losing electricity in part of your house is unsettling, but it is almost always caused by something straightforward and fixable.

Your home's electrical system is divided into separate circuits — typically including separate circuits for upstairs lights, downstairs lights, kitchen sockets, ring final circuits for other sockets, the cooker, the shower, and any other dedicated supplies. Each circuit has its own protective device (MCB, fuse, or RCBO) in the consumer unit. When one circuit loses power, it is usually because the protective device for that circuit has tripped or blown, or there is a fault in the wiring of that specific circuit.

This guide covers every common cause — from the simple (a tripped breaker) to the more involved (shared neutral faults in older properties). It tells you what you can check yourself and when you need a qualified electrician. For electricians, the later sections cover fault finding techniques for partial power loss scenarios.

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02 · Common Problem

Quick Checks You Can Do Yourself

Before calling an electrician, these checks take less than five minutes and resolve the majority of partial power loss situations:

1. Check the consumer unit

Open the consumer unit cover and look at all the switches. If any MCB is in the middle or "off" position, that circuit has tripped. Try pushing it firmly to the "on" position. If it stays on, the problem may have been a transient fault. If it trips again immediately, there is an active fault on that circuit — do not keep resetting it.

2. Check the RCD

If you have a split-load consumer unit, check whether one of the RCDs (the larger switches with a test button) has tripped. A tripped RCD takes out all circuits in its group, which can cause a confusing pattern of some rooms with power and some without. Reset the RCD by pushing it firmly to "on".

3. Check your neighbours

If the power loss does not match your circuit layout (for example, you have lost one phase in a three-phase supply, or the power loss is intermittent), check whether your neighbours have power. A supply fault from the distribution network operator (DNO) can cause partial power loss. If your neighbours are also affected, contact your DNO (found on your electricity bill).

4. Check for a prepayment meter

If you have a prepayment meter, check the credit. Some prepayment meters disconnect individual circuits when credit runs out, rather than cutting all power at once. Top up the meter if the balance is zero or in emergency credit.

03 · Common Problem

Tripped MCB: The Most Common Cause

A tripped MCB is by far the most common reason for losing power in part of your house. The MCB has detected either an overcurrent (too many appliances drawing too much current) or a short circuit (a fault causing a sudden current surge) and has disconnected to protect the circuit.

  • If the MCB resets and holds — the trip was likely caused by a momentary overload or a transient fault. Monitor the circuit. If it trips again, investigate further using the trip switch troubleshooting guide.
  • If the MCB trips immediately on reset — there is a hard fault on the circuit (short circuit or major overcurrent). Do not keep resetting. An electrician needs to locate and repair the fault before the circuit can be used.
  • If the MCB trips after a few minutes — the fault is intermittent or building up over time. This could be a thermal overload (the MCB heats up under excessive load and trips) or a developing fault in an appliance or cable.

Remember that an MCB protects a specific circuit. Check the label on the consumer unit to identify which circuit the tripped MCB controls — this tells you which area of the house is affected and helps narrow down the cause.

04 · Common Problem

Loose Connections at the Consumer Unit

A loose connection at the consumer unit is more serious than a tripped MCB. If a cable connection to an MCB or busbar becomes loose, the circuit can lose power intermittently or completely. This is also a significant fire risk because loose connections generate heat.

Signs of a Loose Connection

  • Power to a circuit flickers or cuts out intermittently
  • Lights on a circuit dim or brighten unexpectedly
  • A burning or hot plastic smell near the consumer unit
  • Discolouration or scorch marks on the consumer unit
  • The consumer unit feels warm when you touch the cover

If you notice any of these signs, do not attempt to investigate inside the consumer unit yourself. The busbars inside carry the full supply current and are at mains voltage. Call an electrician to inspect the consumer unit, retorque all connections, and replace any damaged components.

05 · Common Problem

Damaged Cables

A damaged cable can cause a complete loss of power to part of a circuit or trip the protective device. Cable damage occurs in several ways:

  • DIY damage — drilling into a wall, screwing into a floor, or nailing into a joist without checking for cables first. This is extremely common and can sever a conductor or damage insulation.
  • Rodent damage — rats and mice chew through cable insulation, exposing conductors. This can cause short circuits, earth faults, or open circuits depending on the extent of the damage.
  • Age-related degradation — very old cable (particularly rubber-insulated cable from pre-1960s installations) becomes brittle and the insulation cracks, exposing conductors. This can cause intermittent faults as the cracked insulation makes and breaks contact.
  • Thermal damage — cables that have been overloaded or run near heat sources can have their insulation degraded. Downlighter cables in contact with halogen transformer housings are a common example.

Cable damage inside walls, floors, and ceiling voids is invisible from outside. An electrician uses insulation resistance testing and continuity testing to locate the damaged section, and may need to replace a cable run if the damage is significant.

06 · Common Problem

Shared Neutral Issues in Older Properties

This is a more complex issue found primarily in older UK properties (pre-1980s). In a shared neutral arrangement, two or more circuits share a common neutral conductor back to the consumer unit. This was a common and acceptable wiring practice at the time, but it creates a specific problem when the shared neutral is interrupted.

What Happens When a Shared Neutral Breaks

When the shared neutral conductor breaks or becomes disconnected, the circuits that share it are effectively connected in series rather than in parallel. This causes:

  • Some circuits may lose power completely
  • Other circuits may receive higher-than-normal voltage, potentially damaging appliances
  • Lights may become abnormally bright on one circuit while dim on another
  • Voltage at sockets becomes unpredictable and load-dependent

If you notice lights getting abnormally bright, switch off the main switch immediately and call an electrician. Overvoltage can damage sensitive electronics and appliances, and is a sign of a neutral fault that needs urgent repair. An electrician will test for shared neutrals, locate the break, and repair or rewire the affected circuits.

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07 · Common Problem

Ring Main Break

Most UK socket circuits are wired as ring final circuits — the cable starts at the consumer unit, loops through every socket on the circuit, and returns to the consumer unit. This means each socket is fed from two directions, and the load is shared between the two legs of the ring.

When the ring breaks (a disconnection at one point in the ring), the circuit effectively becomes a radial circuit supplied from one end. Sockets between the break and the far end of the ring may lose power entirely, or the circuit may continue to work but with the full load concentrated on one leg of the ring — which can cause overheating.

  • Some sockets work, some do not — sockets on one side of the break continue to work from one leg; sockets on the other side lose power if the break is a complete disconnection.
  • The MCB trips under load — a broken ring concentrates current on one leg. The single cable may overheat under full load, or a loose connection at the break point may arc and trip the MCB.
  • Common break points — back of socket terminals (loose screws), junction boxes under floors, and connections inside ceiling roses where ring circuits pass through lighting points.

A broken ring is not always obvious because many sockets may continue to work. It is typically discovered during an EICR inspection when the electrician performs a ring continuity test, or when an investigation is triggered by tripping or partial power loss.

08 · Common Problem

Blown Cartridge Fuse in Older Boards

If your consumer unit uses fuse carriers instead of MCBs (common in properties built before the 1990s), a blown fuse is the equivalent of a tripped MCB. There are two types:

Rewirable Fuses (BS 3036)

These have a visible piece of fuse wire between two screw terminals. When blown, the wire will be broken — you can see it through the front of the fuse carrier. To replace, switch off the main switch, remove the fuse carrier, unscrew the old wire, thread new fuse wire of the correct rating through the carrier, and reinsert. Always use the correct rating wire — using a higher rating is extremely dangerous.

Cartridge Fuses (BS 1361)

These use a small cylindrical fuse (similar to a plug fuse but larger). You cannot see whether the fuse is blown by looking at it — you need to test it with a multimeter (continuity test) or try a replacement. Cartridge fuses are colour-coded by rating: white (5A), blue (15A), yellow (20A), red (30A), green (45A).

If you are replacing fuses regularly on the same circuit, the circuit has a recurring fault that needs investigating. Fuse boards also provide no RCD protection, which is a significant safety concern. Consider a consumer unit upgrade to a modern MCB/RCBO board for better protection and convenience.

09 · Common Problem

When to Call an Electrician

If resetting the breaker or replacing a fuse restores power and it stays on, you may not need an electrician immediately (but monitor the situation). Here is when you definitely need professional help:

  • Emergency — burning smell from the consumer unit, abnormally bright lights (possible neutral fault), scorch marks on the consumer unit or any socket, or the MCB will not reset at all. Switch off the main switch and call an electrician immediately.
  • Urgent — power loss is intermittent (flickering, cutting in and out), the MCB trips repeatedly after reset, you have lost power with no obvious tripped breaker, or a fuse blows immediately on replacement.
  • Routine — the MCB reset successfully and is holding, but you want the circuit investigated to find out why it tripped. Or you have an older fuse board and want to discuss upgrading to a modern consumer unit.

An electrician will perform continuity testing, insulation resistance testing, and load measurements to identify the fault. For recurring issues, a full EICR will identify all defects across the entire installation and prioritise them by severity.

10 · Common Problem

For Electricians: Diagnosing Partial Power Loss

Partial power loss calls require you to quickly narrow down whether the issue is at the consumer unit, in the circuit wiring, or at a specific point:

1. Consumer Unit Inspection

Visually inspect the consumer unit for signs of overheating (discolouration, melted plastic, burning smell). Test voltage at the affected MCB output terminals with the MCB on — no voltage indicates a supply-side issue (loose connection on busbar or incoming cable). Retorque all connections on affected circuits. Check the incoming supply — measure voltage at the main switch to rule out DNO supply faults.

2. Circuit Testing

Perform continuity testing (R1, R2, R1+R2) on the affected circuit. For ring final circuits, carry out the full ring continuity test to verify the ring is complete and identify any break points. Test insulation resistance at 500V DC (L-E, N-E, L-N) — minimum 1 megohm. Low readings indicate cable damage or moisture ingress. Use the half-split technique to narrow down the fault location on long cable runs.

3. Shared Neutral Detection

If the customer reports abnormally bright lights or damaged appliances, suspect a neutral fault. Test neutral-to-earth voltage at several points — elevated N-E voltage indicates a high-impedance neutral connection or break. Check for shared neutrals at junction boxes and the consumer unit. Multi-core cables running between circuits in older properties are the typical location.

4. Repair and Certify

Repair the fault and test the circuit thoroughly before re-energising. Issue a Minor Works Certificate for the repair work. If the investigation reveals wider installation issues (shared neutrals, degraded cables, inadequate protection), recommend and quote for a full EICR and any necessary remedial works.

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