Every electrician knows the frustration: the customer describes a fault that happens regularly — lights flicker, an RCD trips, a socket stops working — but when you arrive on site, everything tests perfectly. The fault is real, but it is not present at the time of your visit.
Intermittent electrical faults are difficult to find for a simple reason: standard electrical tests give you a snapshot of the installation at a single point in time. If the fault depends on conditions that are not present during the test — a specific temperature, humidity level, load pattern, or vibration — the test results will be normal even though the fault is genuine.
The key to finding intermittent faults is understanding the conditions under which they occur and then either reproducing those conditions during testing or using monitoring equipment to capture the fault when it happens. This requires a combination of good customer communication (to understand the pattern), systematic testing (to eliminate possibilities), and sometimes specialised equipment such as data loggers or thermal imaging cameras.
Elec-Mate's AI fault diagnosis tool is designed to help with exactly this problem. Describe the symptoms — when the fault occurs, what triggers it, what the customer has observed — and the AI suggests probable causes and a testing strategy to confirm them.