TROUBLESHOOTING GUIDE

Intermittent Electrical Faults: How to Find the Faults That Come and Go

Intermittent faults are the hardest to diagnose because they may not be present when you arrive. This guide covers temperature-dependent faults, vibration, loose connections, insulation breakdown, and a systematic approach to finding faults that only appear under specific conditions.

Free for 7 days · No charge until day 8 · Cancel anytime · Used by 1,000+ UK electricians

11 min readUpdated 2026-05-18Andrew Moore, Founder of Elec-Mate

Written and reviewed by Andrew Moore, founder of Elec-Mate, against BS 7671:2018+A4:2026, IET Guidance Note 3 and the IET On-Site Guide.

ShareXinW
Follow

1,000+

UK electricians

“Replaced three separate apps with Elec-Mate. Certs, quotes, and scheduling all in one place.”

Daniel Palmer — DP Electrical

Key Takeaways

  • 1Intermittent electrical faults are the hardest to diagnose because they may not be present when the electrician arrives — requiring a systematic elimination approach rather than a single test.
  • 2Temperature-dependent faults are caused by thermal expansion and contraction of conductors, which can open loose connections when the conductor heats under load and close them again when it cools.
  • 3Insulation resistance can change dramatically with temperature and humidity — a cable that tests at 200 M-ohm in dry conditions may drop to 0.5 M-ohm on a damp morning, causing intermittent RCD tripping.
  • 4The key to finding intermittent faults is to reproduce the conditions under which the fault occurs — time of day, ambient temperature, which appliances are running, and recent weather.
  • 5Elec-Mate's AI fault diagnosis tool helps electricians narrow down probable causes from symptoms, plan a systematic test approach, and document findings on the EICR.
01 · Troubleshooting Guide

Why Intermittent Faults Are the Hardest to Find

Every electrician knows the frustration: the customer describes a fault that happens regularly — lights flicker, an RCD trips, a socket stops working — but when you arrive on site, everything tests perfectly. The fault is real, but it is not present at the time of your visit.

Intermittent electrical faults are difficult to find for a simple reason: standard electrical tests give you a snapshot of the installation at a single point in time. If the fault depends on conditions that are not present during the test — a specific temperature, humidity level, load pattern, or vibration — the test results will be normal even though the fault is genuine.

The key to finding intermittent faults is understanding the conditions under which they occur and then either reproducing those conditions during testing or using monitoring equipment to capture the fault when it happens. This requires a combination of good customer communication (to understand the pattern), systematic testing (to eliminate possibilities), and sometimes specialised equipment such as data loggers or thermal imaging cameras.

Elec-Mate's AI fault diagnosis tool is designed to help with exactly this problem. Describe the symptoms — when the fault occurs, what triggers it, what the customer has observed — and the AI suggests probable causes and a testing strategy to confirm them.

Free download

Get the BS 7671 A4:2026 Cheat Sheet — free

Every key change in the 2026 amendment on one page. AFDDs, TN-C-S protection, new schedule columns, model forms. Pinned on your van dash.

  • Every regulation change summarised
  • New model forms (EIC + MEIWC)
  • Free PDF — no subscription

We'll email it once. No spam — unsubscribe any time.

02 · Troubleshooting Guide

Temperature-Dependent Faults

Temperature-dependent faults are caused by the physical effects of heating and cooling on conductors, insulation, and connections. They are among the most common types of intermittent fault.

  • Thermal expansion at loose terminals: Copper expands when heated by current flow (coefficient of linear expansion: 16.5 x 10⁻⁶ per degree C). A conductor that is barely held by a loose terminal screw can push itself free as it expands, opening the circuit. When the current stops and the conductor cools, it contracts back into contact.
  • Cold-start failures: Some faults only appear when the installation is cold — for example, first thing in the morning. Insulation resistance of PVC cables is lower at low temperatures (below about 5 degrees C), and some protective devices may behave differently at low temperatures.
  • Underfloor heating cable faults: The insulation on underfloor heating cables can break down at operating temperature but test fine when cold. Testing insulation resistance at room temperature may not reveal the fault — the cable needs to be energised and brought up to operating temperature before testing.

To diagnose temperature-dependent faults, carry out tests both with the circuit cold and after it has been under load for a sustained period. Compare the insulation resistance, continuity, and earth fault loop impedance readings between the cold and warm conditions. Any significant change points to a temperature-dependent fault.

03 · Troubleshooting Guide

Vibration and Movement Faults

Vibration faults occur when mechanical movement causes a conductor to intermittently lose contact at a terminal, or causes cable insulation to chafe against a sharp edge and intermittently short to earth.

  • Nearby machinery: Washing machines, tumble dryers, and heat pumps generate vibration during operation. A loose terminal in a socket near the machine may lose contact only when the machine is running.
  • Traffic vibration: Properties near busy roads, railways, or construction sites experience regular vibration. Over time, this can loosen terminal connections and cause intermittent contact failures.
  • Cable movement: Cables that are not properly clipped and are free to move (for example, in a loft space where someone walks near them) can chafe against joists, pipes, or other cables, wearing through the insulation over time.
  • Door and floorboard movement: Cables routed under floorboards or through door frames can be pinched when the floor flexes or the door closes, intermittently damaging the insulation.

To diagnose vibration faults, try to reproduce the vibration while monitoring the circuit. Gently tap or flex the cable at various points while watching for a change in continuity, insulation resistance, or circuit operation. A "wiggle test" at each accessible connection point while the circuit is energised (with appropriate safety precautions) can reveal a loose terminal.

04 · Troubleshooting Guide

Loose Connections That Come and Go

As covered in the temperature and vibration sections above, loose connections are the root cause of many intermittent faults. The connection may work perfectly most of the time but fail under specific conditions — high load, high temperature, vibration, or a combination.

The challenge is that a circuit may have dozens of connection points — at the consumer unit, at every junction box, at every socket, at every switch, and at every light fitting. Any one of these could be the faulty connection.

Prioritise your search

  • Start at the consumer unit. The most common location for loose connections is the consumer unit — particularly on older boards where terminals have not been torque-checked in years. Check every terminal with a torque screwdriver.
  • Check junction boxes. Junction boxes in loft spaces and under floors are often overlooked. Open each one and check the terminal connections.
  • Focus on the affected area. If the customer says the fault affects only certain sockets or lights, concentrate on the connections serving that section of the circuit.
  • Look for signs of overheating. Even if the connection has since cooled, there may be visible evidence — discoloured insulation, blackened copper, or a slightly melted terminal housing.

Elec-Mate's defect code AI helps classify any faults you find during investigation, ensuring your report accurately reflects the severity and location of each defect.

05 · Troubleshooting Guide

Insulation Breakdown: Humidity and Age

Cable insulation degrades over time due to heat, UV exposure, chemical exposure, and moisture absorption. This degradation can cause insulation resistance to drop below acceptable levels — but often only under certain environmental conditions.

  • Humidity-dependent insulation failure: Old rubber-insulated cables (pre-1970s) and some early PVC cables absorb moisture from the environment. On damp days, the insulation resistance drops, potentially causing RCD tripping. On dry days, the resistance recovers and the circuit works normally.
  • Heat-damaged insulation: Cables routed near hot pipes, boilers, or in sun-exposed loft spaces can suffer heat damage that weakens the insulation. The insulation may hold up at room temperature but break down when the cable heats under load or when ambient temperatures rise in summer.
  • Rodent damage: Mice and rats chew through cable insulation, creating intermittent faults that depend on the position of the chewed cable — if the exposed copper contacts the wall or another cable, a fault occurs; if the cable flexes slightly, the contact is broken and the fault disappears.

To detect humidity-dependent insulation faults, test insulation resistance during the conditions that trigger the fault. If the customer reports that the RCD trips every morning but works fine in the afternoon, visit early morning when the humidity is highest. Compare circuit-by-circuit insulation resistance readings taken during the fault condition with readings taken later when the fault is absent. The circuit with the biggest change is your culprit.

Test and document insulation resistance results

Record insulation resistance readings by voice while your hands stay on the probes. Elec-Mate flags any reading below the BS 7671 minimum and auto-fills…

Try it free for 7 days
Download on the App StoreGet it on Google Play

Try Elec-Mate free for 7 days

16 certificate types, 70+ calculators, RAMS, quoting, invoicing, AI agents, and 46+ training courses — from £6.99/mo.

Start free trial
Download on the App StoreGet it on Google Play
06 · Troubleshooting Guide

A Systematic Approach to Intermittent Faults

The key to successfully diagnosing intermittent faults is to work systematically rather than randomly testing and hoping to stumble on the answer:

  1. Take a detailed history. When does the fault occur? What time of day? What appliances are running? Is it weather-related? How long has it been happening? Has anything changed recently (new appliance, building work, storm)?
  2. Carry out baseline testing. Test every circuit: insulation resistance, continuity (R1+R2), earth fault loop impedance, and RCD operation. Record all readings. These provide the baseline to compare against.
  3. Identify the affected circuit. If the fault involves an MCB or RCD tripping, you know which circuit or group of circuits is involved. If the fault is more general (flickering lights, voltage fluctuations), you may need to investigate the supply and main connections first.
  4. Apply stress conditions. Try to reproduce the fault: apply load to the circuit, increase temperature, introduce vibration, or wait for the environmental conditions that trigger the fault. Monitor with a voltmeter, clamp meter, or data logger.
  5. Divide and conquer. If the fault is on a specific circuit, disconnect sections of the circuit and test each section independently. On a ring circuit, for example, you can open the ring at the consumer unit and test each leg separately.
  6. Document everything. Record all test results, observations, and actions taken. Even if you do not find the fault on the first visit, the data from your investigation narrows the search for the next visit.

AI-assisted fault diagnosis

Describe the intermittent fault symptoms to Elec-Mate's AI — when it happens, what triggers it…

Try it free for 7 days
Download on the App StoreGet it on Google Play
07 · Troubleshooting Guide

Tools and Techniques for Intermittent Faults

Beyond standard test instruments, several specialised tools can help locate intermittent faults:

  • Thermal imaging camera: Identifies hotspots at connections, cables, and accessories while the circuit is under load. A loose terminal that appears normal at room temperature will show as a bright hotspot on a thermal image when current is flowing.
  • Data logger: A voltage or current data logger can be left on site to monitor the circuit continuously over several days. When the fault occurs, the logger records the event — time, duration, and magnitude — giving you the data you need to identify the cause on your next visit.
  • Insulation tester with timed test: A timed insulation resistance test (measuring at 1 minute rather than the standard few seconds) can reveal insulation that is on the verge of failure — the resistance starts at an acceptable level but drops over the 1-minute period as the test voltage stresses the weakened insulation.
  • Low-resistance ohmmeter (micro-ohmmeter): Measures the resistance of individual connections in milliohms. A healthy terminal connection should have negligible resistance. A reading of 100 milliohms or more at a terminal indicates a high-resistance joint that will cause problems under load.

Elec-Mate's testing calculators help you compare measured values against expected values for each circuit type, making it easier to spot abnormal readings that point to a developing fault.

08 · Troubleshooting Guide

Documenting Intermittent Faults on the EICR

Intermittent faults present a documentation challenge: if the fault is not present at the time of the inspection, how do you record it on the EICR?

The answer is to use the FI (Further Investigation) code. If a customer reports symptoms consistent with an intermittent fault but you cannot reproduce or confirm the fault during your visit, record an FI observation with a clear description of the reported symptoms and your recommendation for further investigation. This might include data logging, a return visit during the conditions that trigger the fault, or thermal imaging under load.

If you do find evidence of the fault — for example, a loose terminal with signs of overheating, or insulation resistance readings that are borderline — classify it appropriately:

  • C1 (Danger Present): If the fault poses an immediate risk — for example, a burnt-out terminal with exposed live parts.
  • C2 (Potentially Dangerous): If the fault is not immediately dangerous but could become so — for example, a loose terminal with signs of overheating that has not yet caused damage.
  • FI (Further Investigation): If you cannot confirm the fault but the customer report is credible and consistent with a genuine electrical fault.

Elec-Mate's defect code AI helps you select the correct observation code and generate a clear, professional description for each finding — even for complex intermittent faults where the classification is not immediately obvious.

Frequently Asked Questions About Intermittent Electrical Faults

What electricians say

Verified reviews from the UK App Store.

One App for Everything!

Elec-Mate is my go to app for business and electrical work. It's feature rich without feeling cluttered. A true all in one app for quotes, certs, calculations, RAMS, EICRs, and more. I use it every day without fail, and it makes my workflow much smoother since I'm not jumping between apps anymore. The price-to-feature ratio is excellent. Any issues I've had, the developer responds within the hour and usually fixes them the same day. 100% recommend.

Apple App Store · GBR

Fantastic app for electricians

I've used the app and the web based version for a while now and it's well worth the investment. If you're an apprentice or experienced Spark give it a go, you won't be disappointed.

Apple App Store · GBR

Absolutely amazing

I've been using Elec-Mate for a while now, and honestly, it's one of the best apps I've ever downloaded. Every aspect of it feels thoughtfully designed, from the clean and intuitive interface to the powerful features that make everything so easy to manage. It's clear that a lot of care and attention went into building this app, and it shows in every detail.

Apple App Store · GBR

Trusted by electricians across the UK

Real feedback from real sparks

“Replaced three separate apps with Elec-Mate. Certs, quotes, and scheduling all in one place.”

Daniel Palmer

Sole Trader · DP Electrical

“I've won two contracts this month because I could turn quotes around same-day with the AI cost engineer.”

Nathan Perry

Electrician · NP Electrical Services

“The study centre got me through my AM2. Mock exams and flashcards are brilliant.”

Jake Pizey

3rd Year Apprentice · Apprentice

7-Day Free Trial — Cancel Anytime, No Hassle

AI Fault Diagnosis for Tricky Faults

Elec-Mate's AI fault diagnosis tool helps you narrow down intermittent fault causes from symptoms, plan a systematic test approach, and document findings on the EICR. 7-day free trial, cancel anytime.

“Replaced three separate apps with Elec-Mate. Certs, quotes, and scheduling all in one place.”

Daniel Palmer, DP Electrical

From £6.99/mo after trial — less than a coffee a week

or download the app
Download on the App StoreGet it on Google Play
7 days free, then from £6.99/moCancel in one tap — no calls, no hassleiOS, Android & WebBS 7671 compliant
16
Certificate Types
70+
Calculators
46+
Training Courses
8
AI Agents

1,000+ electricians · From £6.99/mo after trial

We use cookies to improve the app and measure what works. Cookie Policy