Free mock exam
Effects of poor communication — Level 2 Communications & Career Practice
Free topic-focused mock exam: all 25 questions on Effects of poor communication, drawn from the wider Level 2 Communications & Career bank. 35-minute timer, 70% to pass, worked explanation on every question. Use this when you've taken the full mock once and want to drill the topics you got wrong.
- Questions
- 25
- Time limit
- 35 min
- Pass mark
- 70% · 18/25
- Question bank
- 25
Free, no sign-up. Retake as many times as you like — the questions are reshuffled, with the answer order changed.
Sample questions
01What is usually the FIRST direct cost of poor communication on site?
- AAn immediate HSE prosecution of the firm for breaching its communication duty
- BRework — re-doing an installation because the spec was misunderstood
- CA loss of the firm's competent person scheme registration with no warning given
- DA pay rise demand from the workforce to compensate for the extra effort involved
Why: Rework hits first: wrong cable run, wrong socket position, wrong colour finish. It eats labour, materials and programme — and customer goodwill.
02Poor communication of a safe-isolation handover between two electricians could result in:
- AElectric shock or arc flash to the second person if they assume the system is dead — potentially fatal
- BA pay dispute between the two electricians over who completed the isolation first
- CA minor delay only, since the second electrician will re-test before starting anyway
- DDamage to the test equipment if both electricians lock off the same circuit at once
Why: Safe isolation must be personally proven by every person working on the system. Assuming someone else has done it has killed electricians. EAWR 1989 Reg 14.
03Which long-term effect on a contracting business is most likely from a pattern of poor communication with customers?
- ALower material costs, because fewer customer meetings mean less time spent quoting
- BImproved technical quality, as the team focuses harder on the work itself
- CNo lasting effect, since customers judge a contractor only on the finished result
- DReputation damage, negative reviews, lost repeat work and increased complaint handling cost
Why: Trust is the contractor's currency. Poor comms → bad reviews → no referrals → marketing spend goes up to compensate. It compounds.
Common questions
Is the Effects of poor communication mock exam free?
Yes — 100% free, no sign-up needed. Questions are pulled at random from a substantial bank, with a worked explanation on every question after you submit.
Can I retake the mock exam?
Yes. Every attempt picks a different random selection and reshuffles the options, so each retake gives you genuinely new questions. No limit on retakes.
Does this count towards the real qualification?
No — this is independent practice material. To gain the actual qualification you need to sit the official assessment through an approved provider.
