Free mock exam
Effects of poor communication — Level 2 Communications & Career Practice
Free topic-focused mock exam: all 30 questions on Effects of poor communication, drawn from the wider Level 2 Communications & Career bank. 35-minute timer, 70% to pass, worked explanation on every question. Use this when you've taken the full mock once and want to drill the topics you got wrong.
- Questions
- 30
- Time limit
- 35 min
- Pass mark
- 70% · 21/30
- Question bank
- 30
Free, no sign-up. Retake as many times as you like — the questions are reshuffled, with the answer order changed.
Sample questions
01What is usually the FIRST direct cost of poor communication on site?
- AAn immediate HSE prosecution — the firm has breached its communication duty
- BRework — re-doing an installation because the spec was misunderstood
- CA loss of the firm's competent person scheme registration — withdrawn with no warning given
- DA pay rise demand from the workforce — compensation for the extra effort involved
Why: Rework hits first: wrong cable run, wrong socket position, wrong colour finish. It eats labour, materials and programme — and customer goodwill.
02Poor communication of a safe-isolation handover between two electricians could result in:
- AElectric shock or arc flash to the second person if they assume the system is dead — potentially fatal
- BA pay dispute between the two electricians — each claims to have completed the isolation first
- CA short delay only — the second electrician will always re-test the circuit, before starting work on it
- DDamage to the test instrument — both electricians lock off the very same circuit, at the same time
Why: Safe isolation must be personally proven by every person working on the system. Assuming someone else has done it has killed electricians. EAWR 1989 Reg 14.
03Which long-term effect on a contracting business is most likely from a pattern of poor communication with customers?
- ALower material costs, because fewer customer meetings mean less time is spent out on quoting for work
- BImproved technical quality, as the team then focuses harder on the standard of the work itself on site
- CNo lasting effect, since customers judge a contractor only on the finished result they can see
- DReputation damage, negative reviews, lost repeat work and increased complaint handling cost
Why: Trust is the contractor's currency. Poor comms → bad reviews → no referrals → marketing spend goes up to compensate. It compounds.
Common questions
Is the Effects of poor communication mock exam free?
Yes — 100% free, no sign-up needed. Questions are pulled at random from a substantial bank, with a worked explanation on every question after you submit.
Can I retake the mock exam?
Yes. Every attempt picks a different random selection and reshuffles the options, so each retake gives you genuinely new questions. No limit on retakes.
Does this count towards the real qualification?
No — this is independent practice material. To gain the actual qualification you need to sit the official assessment through an approved provider.