First Aid for Electrical Shock: Emergency Response That Saves Lives
Knowing how to respond in the first 60 seconds after an electrical shock incident can be the difference between life and death. This guide covers the complete emergency response procedure: danger assessment, supply isolation, CPR, burns treatment, calling 999, and RIDDOR reporting.
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Key Takeaways
1Never touch the casualty until you are certain the electrical supply has been isolated — you will become a second casualty.
2Call 999 immediately for any electrical shock incident, even if the person appears uninjured — internal injuries may not be visible.
3If the casualty is unresponsive and not breathing normally, begin CPR immediately and continue until the ambulance arrives.
4Electrical burns often have a small entry wound but can cause severe internal tissue damage — cool the burn with running water for at least 20 minutes.
5All electrical shock incidents on site must be reported under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013).
01 · Safety Guide
Step 1: Danger Assessment — Protect Yourself First
When you find a colleague who has received an electrical shock, your first instinct will be to rush to help. Resist that instinct. The single most important rule in electrical shock first aid is to protect yourself before you touch the casualty. If the electrical supply is still live and the casualty is still in contact with it, touching them will make you a second casualty.
Stop and assess. Look at the scene before you approach. Is there visible arcing? Is the casualty still in contact with a conductor? Is there water on the floor? Are there damaged cables?
Do not touch the casualty until you are certain the supply has been disconnected. Even if they appear to be free of the source, residual charge or a second fault could still present a danger.
Call for help. Shout for assistance so that someone else can isolate the supply while you prepare to provide first aid.
On a construction site, you should already know the location of the nearest isolation point for every temporary supply. This is covered during site induction and should be part of your risk assessment for every job. If you do not know where the isolation point is, you have already failed at the planning stage.
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02 · Safety Guide
Step 2: Isolate the Supply
Isolating the electrical supply is the critical step that makes the scene safe for both you and the casualty. There are several ways to do this, depending on the situation:
Switch off at the distribution board or isolator. This is the preferred method. If you can reach the DB or isolator safely, switch off the relevant circuit or the main switch. Use your safe isolation procedure — prove dead before touching any conductor.
Unplug the equipment. If the shock is from a portable appliance, pull the plug from the socket — but only if you can do so without touching the casualty or the wet/damaged equipment.
Use a non-conductive object. If the supply cannot be isolated quickly, use a dry wooden broom handle, a dry rope, or a rubber mat to separate the casualty from the source. Never use anything wet or metallic.
High voltage incidents. If the shock involves high voltage (above 1000V AC), do not approach. Call 999 and the electricity network operator immediately. Maintain a safe distance of at least 5 metres. Only trained high voltage authorised persons should approach HV equipment.
Once the supply is confirmed isolated, you can safely approach the casualty. Time is critical — every second counts if the casualty is in cardiac arrest.
03 · Safety Guide
Step 3: CPR and Rescue Breathing
Electrical shock can cause cardiac arrest (the heart stops beating) or ventricular fibrillation (the heart beats erratically and cannot pump blood). Either condition is immediately life-threatening. CPR (Cardiopulmonary Resuscitation) is the single most important intervention you can provide while waiting for the ambulance.
Check for responsiveness. Tap the casualty on the shoulders and shout "Are you all right?" If there is no response, they are unresponsive.
Open the airway. Tilt the head back gently by lifting the chin with two fingers. This prevents the tongue from blocking the airway.
Check for normal breathing. Look, listen, and feel for normal breathing for up to 10 seconds. Occasional gasps are not normal breathing.
Call 999. If the casualty is not breathing normally, call 999 immediately (or get someone else to call). Ask for a defibrillator (AED) to be brought if one is available on site.
Begin chest compressions. Place the heel of one hand on the centre of the chest (on the breastbone). Place your other hand on top and interlock your fingers. Push hard and fast — compress the chest by 5 to 6 cm at a rate of 100 to 120 compressions per minute. Allow the chest to fully recoil between compressions.
Give rescue breaths. After 30 compressions, tilt the head back, lift the chin, pinch the nose, and give 2 rescue breaths. Each breath should last about 1 second and make the chest rise. If you are not trained or not confident giving rescue breaths, continuous chest compressions alone are still effective.
Continue the cycle: 30 compressions, 2 breaths. Do not stop until the ambulance arrives, the casualty starts breathing normally, or you are physically unable to continue.
If an automated external defibrillator (AED) is available, use it as soon as possible. AEDs are designed to be used by anyone — the device gives voice instructions and will only deliver a shock if the heart rhythm requires it. Every construction site with more than 25 workers should have an AED readily available.
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Electrical burns are different from thermal burns. The electric current enters the body at one point (the entry wound) and exits at another (the exit wound), causing damage to all tissues in between. The surface burns may appear small, but the internal damage can be extensive — muscles, nerves, blood vessels, and organs along the current path can all be affected.
Cool the burn under running water for at least 20 minutes. Use cool (not cold) water. Do not use ice or iced water as this can cause further tissue damage.
Remove clothing and jewellery near the burn, but only if they are not stuck to the skin. Do not pull off anything that is adhered to the burn.
Cover with cling film. After cooling, loosely cover the burn with cling film (laid over the burn, not wrapped around the limb) or a clean, non-fluffy dressing. This protects the wound and reduces pain from air exposure.
Do not apply creams, gels, or butter. These do not help and can make medical assessment more difficult. Do not burst any blisters.
All electrical burn casualties must go to hospital. Even if the surface burn looks minor, the internal damage may be significant. The casualty needs medical assessment including blood tests and cardiac monitoring.
Arc flash burns are a separate category — they are thermal burns caused by the extreme heat of an electrical arc (which can reach temperatures of 20,000°C). Arc flash burns are treated the same way as any thermal burn: cool with water, cover, and get to hospital. The key difference is that arc flash can also cause blast injuries, hearing damage, and eye injuries from the intense UV light. This is why appropriate PPE including arc-rated clothing is essential for any work where arc flash is a foreseeable risk.
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The short answer is: always. Every electrical shock incident warrants a 999 call. Even if the casualty appears uninjured and feels fine, the effects of electric current passing through the body can be delayed. Cardiac arrhythmias can develop hours after the initial shock.
Call 999 immediately if: the casualty is unconscious, not breathing, has visible burns, was thrown by the shock, was in contact with high voltage, or was in contact with the source for more than a few seconds.
Call 999 even if the casualty seems fine. Electrical current passing through the body can cause internal injuries that are not immediately apparent. Cardiac monitoring for at least 24 hours is recommended after any significant electrical shock.
Information for the 999 operator: Tell them it is an electrical shock incident, the voltage involved (230V, 400V, 110V, HV), whether the supply has been isolated, whether the casualty is breathing, and your exact location including postcode or what3words if on a construction site.
On construction sites, the site emergency plan should include the location of the nearest A&E department, the site access route for ambulances, and the designated meeting point for emergency services. This information should be covered in the site induction and displayed on the site safety board.
06 · Safety Guide
RIDDOR Reporting for Electrical Shock Incidents
The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR) require certain workplace incidents to be reported to the Health and Safety Executive (HSE). Electrical shock incidents fall squarely within the scope of RIDDOR.
Fatal injuries: Must be reported to the HSE immediately by telephone (0345 300 9923), followed by an online report within 10 days.
Specified injuries: Loss of consciousness caused by electric shock is a specified injury and must be reported online within 10 days.
Over-7-day incapacitation: If the casualty cannot work for more than 7 consecutive days as a result of the injury, the incident must be reported online within 15 days.
Dangerous occurrences: Electrical short circuit or overload attended by fire or explosion is a dangerous occurrence and must be reported regardless of whether anyone was injured.
Beyond the legal requirement, recording and investigating every electrical shock incident (including minor ones that do not meet the RIDDOR threshold) is essential for preventing future incidents. A near miss reporting system captures the incidents that did not result in injury but easily could have. Every near miss is a free lesson.
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The Health and Safety (First-Aid) Regulations 1981 require every employer to provide adequate and appropriate first aid equipment, facilities, and personnel. For electricians working on construction sites, this means having trained first aiders available and ensuring all workers know the basics of emergency response.
Emergency First Aid at Work (EFAW): A 1-day course covering basic life-saving first aid. This is the minimum qualification for most workers. Valid for 3 years.
First Aid at Work (FAW): A 3-day course covering a comprehensive range of injuries and medical emergencies. Required for designated first aiders on construction sites. Valid for 3 years.
Electrical shock-specific training: All electricians should receive additional training on recognising electrical shock, safe approach procedures, supply isolation, and CPR techniques. This can be delivered as part of a toolbox talk or a dedicated training session.
AED training: Automated External Defibrillator training is increasingly included in first aid courses and is highly recommended for anyone working in environments where electrical shock is a foreseeable risk.
Elec-Mate offers a range of training courses through the study centre, including first aid, manual handling, PASMA, IPAF, working at height, and asbestos awareness. All courses are designed for electricians and can be completed on your phone between jobs.
Frequently Asked Questions About First Aid for Electrical Shock
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