Free mock exam
Company policies & procedures — Level 2 Communications & Career Practice
Free topic-focused mock exam: all 25 questions on Company policies & procedures, drawn from the wider Level 2 Communications & Career bank. 35-minute timer, 70% to pass, worked explanation on every question. Use this when you've taken the full mock once and want to drill the topics you got wrong.
- Questions
- 25
- Time limit
- 35 min
- Pass mark
- 70% · 18/25
- Question bank
- 25
Free, no sign-up. Retake as many times as you like — the questions are reshuffled, with the answer order changed.
Sample questions
01What is the purpose of a company Health and Safety policy?
- ATo set out the company's commitment, organisation and arrangements for managing H&S — required in writing if 5+ employees (HASAWA s.2(3))
- BTo name the responsible person on site each day and set out the fire roll-call arrangements for the company's own premises
- CTo record the results of every test the company carries out, so that it can prove to an inspector that its work meets BS 7671
- DTo list the prices the company charges for each type of electrical work so that quotations stay consistent across the workforce
Why: HASAWA s.2(3) requires a written H&S policy if you have 5 or more employees. It states intent (statement), responsibilities (organisation) and how it is delivered (arrangements).
02A company's drug and alcohol policy is most likely to require:
- ASelf-declaration by each worker at induction, with the company taking no further action either way
- BTesting of new starters at interview stage only, with no further screening once they are employed
- CZero tolerance with for-cause and post-incident testing, supported by an employee assistance referral route
- DRandom testing of the whole workforce every Friday, with a verbal warning for a first positive result
Why: Most contracting D&A policies pair a clear zero-tolerance rule with for-cause and post-incident testing, and signpost confidential support — discipline alone doesn't address the root cause.
03What is the purpose of an equal opportunities policy?
- ATo set out how the company prevents discrimination and harassment based on the Equality Act 2010 protected characteristics
- BTo set out how the company handles customer complaints and disputes fairly and consistently in every case
- CTo set out the pay rates, bonus structure and overtime rates offered to every employee on the same basis
- DTo set out the company's commitment to managing health and safety and its arrangements for site inductions
Why: An equal opportunities policy operationalises the Equality Act 2010 — protected characteristics, complaint route, training and consequences for breaches.
Common questions
Is the Company policies & procedures mock exam free?
Yes — 100% free, no sign-up needed. Questions are pulled at random from a substantial bank, with a worked explanation on every question after you submit.
Can I retake the mock exam?
Yes. Every attempt picks a different random selection and reshuffles the options, so each retake gives you genuinely new questions. No limit on retakes.
Does this count towards the real qualification?
No — this is independent practice material. To gain the actual qualification you need to sit the official assessment through an approved provider.